The same qualities that make your support team great at their jobs, quick responses, empathy, and a desire to help, also make them prime targets for sophisticated phishing attacks. Here's how criminals exploit helpfulness and what Australian small businesses can do about it.
A recent WA government audit revealed that poorly configured Microsoft 365 settings enabled a $71,000 invoice fraud and a data breach exposing minors' information. For Australian small businesses without dedicated IT teams, these findings offer a wake-up call about the connection between technical settings and human vulnerability.
Tech vendors are pushing "phishing-resistant" MFA as the answer to credential theft. But attackers have already adapted, targeting the human behind the login screen rather than the login itself. Here's why security awareness training remains your most practical defence.
Scammers are impersonating Australian law firms to steal money from businesses through fake invoices and urgent payment requests. Your staff need to know the warning signs before they wire funds to criminals pretending to be your solicitor.
Fake video conference invitations are now delivering malware to Australian businesses through convincing Zoom, Teams and Google Meet lookalikes. This 5-point checklist gives your employees a quick reference to verify meeting invites before clicking, and shows how automated phishing tests can reinforce these habits.
Accounting firms are now the primary target for Business Email Compromise (BEC) attacks in Australia. With scammers using AI to bypass traditional filters, automated simulation training is the only reliable defence for your client data.